Data Protection & Privacy

222ck's Privacy Policy

This page describes in detail how 222ck collects, uses, and protects your personal information.

Last Updated: 2026

222ck ("we", "our") places the highest importance on your privacy. This privacy policy describes what personal information we collect when you use our platform, how that information is used, who it is shared with, and what rights you have over your information. By reading this policy, you can be confident about how safely your information is handled.

By continuing to use 222ck's services, you agree to the terms of this privacy policy. This policy is considered part of our Terms and Conditions.

Scope of Application

This privacy policy applies to all services on the 222ck platform — the website, mobile version, and any other digital channels through which our services are accessible. This policy applies to all users residing in Bangladesh and accessing our platform from Bangladesh.

Our website is operated exclusively for individuals aged 21 and above. Collecting or processing information of anyone under 18 is against our policy and we do not do so voluntarily.

This privacy policy does not apply to third-party websites or services, even if they are linked to our platform. Third-party services have their own privacy policies and we are not responsible for their data practices.

Data Collection

We collect your information from various sources. The categories are described in detail below:

2.1 Information You Provide Directly

During account registration or when contacting us, you may provide the following information directly:

  • Full name and date of birth (for age verification)
  • Email address and mobile number
  • Payment information — bKash, Nagad, Rocket, or Upay account numbers (full numbers are never stored)
  • Government-issued ID details for identity verification
  • Your messages and enquiry content when contacting support

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

  • IP address and device type
  • Browser type and operating system
  • Pages visited and time spent on them
  • Login time and session data
  • Gaming activity and transaction history

2.3 Information Received from Third-Party Sources

In some cases we may receive information from legitimate third-party sources, such as identity verification services or fraud prevention agencies. This information is used solely to ensure the security of your account.

Use of Data

222ck uses your information only for specific and legitimate purposes. The main purposes for which we use your data are described below:

3.1 Service Delivery and Operations

  • Creating, verifying, and managing accounts
  • Processing deposits and withdrawals
  • Activating gaming services and bonus offers
  • Communicating with users and providing support

3.2 Security and Compliance

  • Ensuring account security and preventing fraud
  • Age verification and ensuring responsible gaming
  • Meeting anti-money laundering obligations
  • Complying with applicable laws and regulations

3.3 Service Improvement

  • Improving user experience and platform performance
  • Identifying and resolving technical issues
  • Planning new services and features

3.4 Communication and Marketing

If you have given consent to marketing communications, we may inform you about relevant promotions and offers. You may withdraw this consent at any time.

Data Sharing

222ck does not sell your personal information. We may share your information with third parties only in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted service providers who assist in operating our platform — such as payment processing, identity verification, cybersecurity, and technology infrastructure. These partners may only process data in accordance with our instructions and are required to comply with our privacy standards.

4.2 Legal Obligations

We may share your information when legally required to do so — such as under a valid order from a competent court or regulatory authority, under anti-money laundering regulations, or to assist in an investigation.

4.3 Business Transfers

In the event of a merger, acquisition, or asset transfer, your information may be transferred. In such situations we will notify you in advance and ensure the continuity of this privacy policy.

Important: 222ck never sells your information commercially to third parties or shares it with advertisers.

Cookies & Tracking

Our website uses cookies and similar technologies to improve your browsing experience and help the platform operate smoothly.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, security verification, and session management. Disabling these cookies will prevent the website from working properly.

5.2 Functional Cookies

These cookies remember your preferences such as language selection and other personalised settings. They make your experience more convenient.

5.3 Analytics Cookies

We use analytics cookies to collect statistics about website usage. This data is analysed in aggregate and is not used to identify any individual user.

5.4 Cookie Controls

You can manage cookies by changing your browser settings. Please note that disabling essential cookies may limit our services.

Data Security

222ck has put in place industry-standard technical and organisational measures to protect your personal information.

SSL Encryption

All data transfers on our platform are secured by SSL/TLS encryption, which protects your information from unauthorised access.

Access Controls

Only authorised personnel may access your personal information, and they are required to maintain confidentiality.

Regular Audits

Our security measures are regularly reviewed and tested to ensure your information remains protected at all times.

Incident Response

In the event of a data breach, we will act promptly and notify affected users immediately where applicable.

Please note that no method of transmitting data over the internet is 100% secure. We are committed to providing the highest level of protection, but no organisation can guarantee complete security.

Data Retention

222ck retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by legal obligations.

7.1 Account Information

We retain your account information for as long as your account is active. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations.

7.2 Financial Transaction Records

Financial transaction records are retained for an extended period based on anti-money laundering regulations and other legal requirements.

7.3 Data Deletion

Once the retention period ends, we securely delete or anonymise your information so that no personal data remains linked to you. You may contact us to request deletion of your data; however, we may be required to retain certain information due to legal obligations.

Your Rights

You have certain important rights regarding your personal information, which 222ck fully respects:

  • Right of Access: You can find out at any time what information we hold about you and receive a copy of it.
  • Right to Rectification: If any of your information is inaccurate, you may request that it be corrected.
  • Right to Erasure: In certain circumstances you may request that your information be deleted, subject to exceptions where legal obligations apply.
  • Right to Object to Processing: In certain circumstances you may object to the processing of your information.
  • Right to Withdraw Marketing Consent: You may withdraw from marketing communications at any time.
  • Right to Data Portability: Where applicable, you may receive your information in a structured, commonly used format.

To exercise these rights, please contact our support team. We will process your request after appropriate verification.

Protection of Minors

222ck provides services only to individuals aged 21 and above. We do not voluntarily collect information from minors.

We verify age during the registration process. If a minor has mistakenly created an account on our platform, the account will be closed as soon as it comes to our attention and all associated data will be deleted.

If you become aware that a minor is using our platform, please contact us immediately. To learn more about responsible gaming, visit our Responsible Gaming page.

Policy Changes

222ck reserves the right to update this privacy policy as needed. This policy may change due to service updates, legal requirements, or technical improvements.

For any significant changes, we will notify you by email or via a notice on the platform. The date of the change will be displayed at the top of the page as the "Last Updated" date.

Continued use of 222ck after any changes will be taken as your agreement to the updated policy. We therefore recommend that you review this page periodically.

Contact & Support

If you have any questions, concerns, or requests about this privacy policy, please get in touch with our support team. We are available 24/7 and provide assistance in Bengali and English.

Live Chat

Talk to us directly in the live chat section of the platform. Available 24 hours a day, 7 days a week.

Email

For privacy-related requests, email us at: [email protected]

We will process your request as soon as possible. Requests to change or delete sensitive information will be carried out after identity verification.

Play safely at 222ck

Your information is protected. Join our platform and enjoy a trusted gaming experience.

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